There is a legal obligation on the dealership and the car salesperson to follow clear rules on how financial products are presented, sold, and contracted with customers. Entering into a car finance agreement requires transparency from the seller to ensure all relevant information is disclosed.
The burden of proof lies with the lender and/or the car dealership to show that they acted legally in all aspects of the process.
If the lender or car dealership can’t prove they did all of the above, you may be entitled to compensation.
The most common types of misselling include:
When you finance a car, a bank or lender, not the car dealership, loans you money for the vehicle. If the salesperson doesn’t make it clear that they or the dealership will receive a commission for introducing you to the lender, this is a hidden commission. It’s the car dealership’s legal responsibility to ensure financial promotions are clear, fair, and not misleading, including disclosing any commission or fee they will receive from the deal.
If you believe you have a claim for missold car finance, contact our Group Actions Department today for a free consultation.
We have a proven track record of winning these cases in court and are committed to helping you obtain the compensation you deserve.