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Consumer Disputes, Glasgow

Buying a faulty product or receiving bad service can be frustrating, especially if the retailer or service provider doesn’t take steps to resolve things.

In this case, you can raise a claim against the retailer or service provider. Our consumer rights solicitors can guide you through the process, to help ensure you reach a favourable conclusion.

Retailers and service providers have a duty to ensure that what they sell meets trading standards and regulations.

If they fail in this duty, consumer disputes solicitors from Jones Whyte can help you.

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Get in contact with our experienced legal professionals today for support with your case.

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Making a claim with a consumer solicitor

Consumer rights law states that if you are unhappy with goods or services, the first step is to follow the business’s complaints process.

The business can choose to:

Fix or replace the faulty product.
Issue a refund.
Improve services.

If the business refuses to resolve things, the next step is to seek advice from a specialist consumer solicitor.

Our solicitors will explain the options available to you, and work to resolve the issue quickly.

Other types of disputes

Jones Whyte solicitors have handled many types of consumer disputes, as well as helped to resolve other business and personal disputes.

These include:

Contact Jones Whyte today to discuss any type of dispute.

Meet the experts

At Jones Whyte we have a dedicated team with vast experience in providing civil legal advice.

Meet the whole team

Deborah Carmichael Partner & Solicitor Advocate

Matthew Currie Associate

Marc Onorati Associate