Pothole Damage and Pothole Accident Claims in Scotland
August 24, 2026
You heard the bang, felt the jolt, and now there is a buckled alloy, a cracked bike frame, or a...
Read More →If you or someone close to you has suffered a serious injury abroad, you may be able to claim compensation from here in Scotland. Our specialist solicitors help you find out where you stand, get support for your recovery and claim the compensation needed for the road ahead.
A serious accident abroad can turn a trip into a crisis. You may be facing unfamiliar hospitals, a language barrier and medical bills that keep growing. At the same time, you’re trying to work out how to get home. On top of that, many people assume that because the accident happened abroad, nothing can be done.
That isn’t always the case. If you were injured abroad because of someone else’s negligence, a compensation claim is often possible. In many cases, it can be run from Scotland. Everyone’s circumstances are different, so the first step is finding out which route is open to you.
Many of the people who contact us are family members acting for someone who can’t. That’s fine. You can get in touch on their behalf, even while they’re still receiving hospital treatment abroad.
If your flights and accommodation were sold together as a package holiday, the Package Travel and Linked Travel Arrangements Regulations 2018 make the tour operator responsible for the services in that package. That includes the hotel, transfers and excursions booked as part of it, even when they were run by other companies.
Because your claim is against a UK business, it can usually be raised in the UK courts. For people living in Scotland, that often means the Scottish courts.
Examples include a fall from a hotel balcony with a broken railing, a serious diving injury in a pool with no depth markings or warning signs, or a coach crash during an airport transfer.
If you booked your accommodation, car hire or activities yourself, the claim is usually made against the local business, driver or their insurer. A serious fall on a wet floor in a hotel you booked directly, for example, would normally be a claim against the hotel.
These claims are often decided under the law of the country where the accident happened. Some must also be raised there. Where that's the case, we work alongside local lawyers in that country while remaining your point of contact here in Scotland.
After a road traffic accident abroad, the claim is normally made against the at-fault driver's insurer. Since Brexit, many road traffic claims arising in EU countries have to be pursued in the country where the accident happened. That makes early advice especially important.
International agreements set the rules for accidents in the air and at sea. If you're injured on board an international flight, or while boarding or leaving the aircraft, the Montreal Convention makes the airline responsible without you having to prove it was negligent. In many cases, you can bring the claim in your home country.
Accidents on a cruise ship are usually covered by the Athens Convention. For many accidents on board, such as falls, you'll need to show that the cruise operator or its staff were at fault. Both conventions generally allow only two years to start a claim, a year less than the usual Scottish time limit.
If you were injured while working abroad for a Scottish or UK employer, your employer's duty to keep you safe doesn't end at the border. That duty can extend to the travel arrangements, accommodation and equipment provided for the trip. Claims against a UK employer can often be raised in Scotland.
The highly experienced personal injury lawyers at Jones Whyte are ready to assist you with your compensation claim.
Find your LawyerContact Jones Whyte today to arrange your no-obligation consultation and to start your no-win no-fee accident claim.
Success Fee: If your claim is successful, our success fee is charged as a percentage of compensation awarded to you. This fee covers our legal services and includes the cost of After the Event (ATE) insurance to protect you against having to pay the other side’s costs if your claim is unsuccessful.
No Win, No Fee Explained: You will not pay any legal fees if your claim is unsuccessful. However, if we secure compensation for you, our success fee will be deducted from your compensation award before payment to you.
When You Might Be Liable for Costs:
These terms will be fully outlined in your instruction agreement and Terms of Businesss with us, and are available for you to review before you make any binding commitment. You are under no obligation to these terms by making an initial enquiry.
Often, yes, but it depends on two separate questions: where the claim can be raised, and which country’s law decides it. These don’t always point the same way. A claim might be raised in a Scottish court but decided under Spanish law, for example, or it might have to be raised in the country where the accident happened.
Which law applies matters. It can affect who is held responsible, how long you have to claim and how much compensation you receive. The law of the country where the accident happened usually applies, although there are exceptions.
The rules for cross border claims changed after Brexit, so our serious injury team assesses every accident abroad claim individually, right at the start. That way, you know where you stand before anything else happens.
If your claim has to be pursued abroad, you won’t be left to deal with a foreign legal system alone. We stay as your point of contact, coordinate with local lawyers and explain each step in plain language. Most clients never need to travel back to the country where the incident occurred.
We help people who have suffered life-changing injuries abroad, including:
Traumatic brain injury and other serious head injuries
Spinal cord injuries and paralysis
Amputation and limb loss
Serious burns and scarring
Multiple or complex fractures
Psychological trauma, such as post-traumatic stress disorder (PTSD) following a serious accident
These injuries are often sustained in:
Road traffic accidents, including moped, quad bike, taxi and coach crashes
Falls from hotel balconies, stairs and poorly maintained areas
Swimming pool and diving accidents
Excursions and adventure activities
Skiing and snowboarding collisions
Assaults where a hotel or operator failed to provide reasonable security
If you have lost a loved one in an accident abroad, our fatal injuries overseas page explains how we can help your family.
In Scotland, you generally have three years to make a personal injury claim. The clock starts on the date of the accident, or when you became aware of your injury.
If your claim is governed by another country’s law, a much shorter time limit may apply. Some countries allow as little as one year, and claims under the Montreal and Athens Conventions generally have two. Deadlines vary depending on where the accident happened and who the claim is against. That’s why specialist legal advice early on is essential.
Under Scots law, different rules apply to children and to adults who lack the capacity to manage their own affairs. For a child, the three-year period usually doesn’t start until their 16th birthday.
Here’s what happens once you get in touch:
Free, no-obligation consultation. Tell us what happened and we’ll explain whether you’re likely to have a claim and what happens next. You can call from abroad, and a family member can call for you.
Establishing responsibility, jurisdiction and deadlines. We identify who was at fault, where your claim should be raised, which law applies and the time limit that must be met.
Building your claim. We gather written reports of the accident, medical records from your emergency treatment and hospital stay, translations and witness evidence. Independent medical experts assess your injuries. Where needed, local experts confirm the local standards the hotel, operator or driver should have met.
Supporting your recovery. Where possible, we ask the other side to fund rehabilitation early. We also seek interim payments, part of your compensation paid before the claim settles, so treatment and day-to-day costs aren’t put on hold.
Settlement or court. We negotiate a settlement that reflects your future needs. If a fair offer isn’t made, we can raise court proceedings, in Scotland wherever possible.
There's no set rule: the amount depends on how severe your injuries are, how they affect your life and work, and which country's law applies. Compensation covers solatium (pain, suffering and loss of quality of life) and your financial losses. These include loss of earnings, medical expenses abroad, repatriation costs such as an air ambulance or medical escort, future care, home adaptations and the care your family provides.
Yes. A claim on your travel insurance policy is separate from a compensation claim, so a refusal, often over undeclared risky activities or extreme sports, doesn't stop you claiming against whoever caused the accident. Your uninsured costs can form part of that claim, and some insurance policies include legal expenses cover that's worth checking.
Yes. A family member can contact us and start the process for someone too unwell to do it themselves. If the injured person lacks the capacity to make decisions, someone with legal authority, such as an attorney under a power of attorney or a court-appointed guardian, can pursue the claim for them.
Often, yes. Under Scots law, if you were partly responsible for the accident, your compensation may be reduced to reflect your share of the blame, but your claim isn't necessarily ruled out. This is known as contributory negligence.
Rarely. We gather evidence and coordinate with any local lawyers from here, and medical examinations for your claim usually take place in Scotland.
Not without specialist legal advice. With a serious injury, the full impact on your health, work and future care may not be clear for months, and accepting an early offer usually ends your right to claim more later.
It depends on your injuries and the route your claim takes. Cross border claims often take longer than claims for accidents in Scotland, because dealing with a foreign defender (the business or insurer the claim is made against), translating documents and settling which law applies all add time. The claim also can't be fully valued until the long-term effects of your injuries are clear.
Book your free, no-obligation discovery call today. Our Fatal and Serious Injury Team will handle your claim on a No Win No Fee basis, with no hidden costs and no surprises.
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