Am I eligible for the Capita data breach compensation claim?

You are likely eligible to join the Capita data breach group action if you were a customer or member of an organisation using Capita's services and your personal data was compromised in the March 2023 cyber attack. This includes pension scheme members (including USS pension scheme members), NHS employees, and clients of organisations that relied on Capita for data processing services. If you've received a data breach notification letter or email from Capita or your pension provider about the breach, you should contact Jones Whyte data breack solicitors immediately to discuss your GDPR claim. Common signs you may be affected include receiving notification that your National Insurance number, date of birth, member numbers, or other personal information was exposed. Even if you haven't experienced financial loss yet, you can still claim compensation for the distress and anxiety caused by having your data compromised. Jones Whyte's data breach team is investigating all Capita claims and can advise you on eligibility for this UK data breach case. Register your details with us now, even if you're unsure whether you've been impacted, so we can keep you informed as new information emerges about compensation amounts and claim deadlines.

Capita Data Breach Compensation Claim

Capita suffered a data breach in 2023. Millions of individuals’ data were exposed. Companies including M&S, O2 and Scottish Power worked with Capita to process their pension schemes. The Information Commissioner’s Office has since fined Capita £14million.

Group proceedings applications against Capita have been lodged with the Scottish court

Updated for May 2026.

We are acting to ensure you are compensated for your data being exposed:

In March 2023, it was widely reported that Capita had fallen victim to a cyber attack, which has resulted in data breaches caused by inadequate online data security measures.

The attack has affected customers that depend on Capita’s services, and now potentially may have had their personal details stolen as a result.

According to various media reports, this data includes:

Name
Dates of Birth
National Insurance Number
USS Member Numbers

It is not too late to join the group action.

Meet the Team

Jones Whyte’s Group Actions team is well-equipped to support your legal needs with our extensive experience and expertise.

Meet the whole Team

Dominic Ritchie

Partner

Michael McLean

Partner and Solicitor Advocate

Douglas Cummings

Solicitor

Employers affected by the data breach include:

Atlas Masters Trust
Canon
BAE Systems
Clydesdale & Yorkshire Bank Pension

Diageo
Direct Line Group
EAPF
Hanson Pension Scheme

Michelin Pension Scheme
Mineworkers’ Pension Scheme
M&S Pension
O2

Our Fee Structure

Success Fee: If your claim is successful, our success fee is charged as a percentage of compensation awarded to you. This fee covers our legal services and includes the cost of After the Event (ATE) insurance to protect you against having to pay the other side’s costs if your claim is unsuccessful.

No Win, No Fee Explained: You will not pay any legal fees if your claim is unsuccessful. However, if we secure compensation for you, our success fee will be deducted from your compensation award before payment to you.

When You Might Be Liable for Costs:

If you choose to terminate your agreement with us but later are successful with your claim through other means, such as with another firm of solicitors, you may be liable for the cost of the to work we have completed on your behalf.
In other exceptional circumstances as detailed in our instruction agreement and terms of business, such as if you have mislead us or falsely represented part of your claim.

These terms will be fully outlined in your instruction agreement and Terms of Businesss with us, and are available for you to review before you make any binding commitment. You are under no obligation to these terms by making an initial enquiry.

Start Your Claim

For legal support & help at every stage of your life.

Click here to start your group claim with Jones Whyte. No upfront costs.

0141 375 1222

info@joneswhyte.co.uk

How Jones Whyte Can Help You Claim Compensation

If you believe that you have been affected by the recent Capita cyber security data breach, you may be entitled to compensation for any distress or loss caused.

Organisations have a legal duty to securely store and process the information they hold on them. Unfortunately, malicious hackers seek to exploit negligent practices & poor cyber security which can result in these details being disclosed. This can have a devastating effect on the victim when their personal information has been exposed.

At Jones Whyte, we understand how stressful and overwhelming it can be to deal with a data breach, especially if your personal information has been compromised. That’s why we are here to help.

Our team of data breach lawyers has extensive experience in handling cases involving data breaches. We have a deep understanding of the legal and technical aspects involved, which allows us to provide effective representation to our clients.

Our expert Group Action team

Our expert Group Action team are currently conducting a thorough investigation into the Capita cyber security data breach. it’s important to note at this stage that we are reviewing the facts and new information is being released regularly. At this stage, it is simply important that you inform us if you have been impacted by the breach and we will be able to gather our own data on the facts around this case. Once we have established the facts we will be advising affected customers on their rights for making a claim for compensation.

If you suspect that your personal information may have been compromised in the recent Capita data breach, don’t hesitate to take action.

Click here to access our self-service portal and join our group action claim today and let us help you get the compensation you deserve.

We’re here to guide you through the process and fight for your rights every step of the way. So why wait? Take the first step and join our group action claim now.

Reviews

Frequently Asked Questions

The amount of compensation you can claim for the Capita data breach will depend on the specific impact the breach has had on you. If your personal information was compromised in the Capita cyber attack affecting pension scheme members, NHS workers, and other clients, you may be entitled to claim data breach compensation for distress, anxiety, and financial losses. Compensation amounts are determined by factors including the type of personal data exposed (such as National Insurance numbers, dates of birth, or USS member numbers), whether you've experienced identity theft, fraud, or financial loss, and the level of psychological distress caused. Each Capita data breach claim is assessed individually based on its unique circumstances and severity. At Jones Whyte, our data breach compensation solicitors have extensive experience with GDPR compensation claims and can assess your individual case to determine the potential value of your claim. We operate on a no win, no fee basis for data breach claims, meaning there's no financial risk in pursuing your Capita compensation claim.

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Capita Data Breach Compensation Claim

Group proceedings applications against Capita have been lodged with the Scottish court

It is not too late to join the group action.