Bus Accident Claims, Scotland

Due to proper training and health and safety laws, bus or coach accidents resulting in injuries are uncommon. However, you could be due compensation if you were harmed in a bus accident that wasn’t your fault.

A woman with a cast on her arm is sitting on a counc and looking at her phone.

How Do I Claim After A Bus Accident

Being involved in a bus accident is a very stressful situation in itself. When you step on a bus, you are putting your trust in the bus driver to get you to your destination safely. The bus driver bears significant responsibility for operating the vehicle safely and adhering to traffic regulations.

When it comes to bus accident claims, our specialist claims lawyers can take you through the steps in order to get the compensation that you deserve while keeping you updated on the progress of your case throughout.

Bus Accident Claims

The circumstances surrounding a bus accident can be very specific and often complex, making a bus claim a category of its own amongst other compensation claims for losses. When dealing with a bus accident claim, it is not unusual for the other insurer to be dealing with multiple claims at the same time. 

They are almost always big insurance companies with specialists in bus crash claims, dedicated to reducing losses for their clients. 

When dealing with a bus accident claim, either a bus passenger accident claim or a bus crash claim, it makes perfect sense that you too have a specialist lawyer to deal with your claim to ensure you get the best possible outcome. The bus company has legal obligations to ensure the safety of its passengers, maintain its fleet, and properly train its drivers. If these responsibilities are not met, the bus company could be held liable for any accidents that occur. 

Jones Whyte offers a simple and straightforward process to assist you on a no-win no-fee basis. It is our belief that everyone should get the help they need with their claim, in order to get the compensation they deserve. 

Meet Our Solicitors

At Jones Whyte, our experienced personal injury sorlicitors pride themselves on responding quickly, resolving your needs and providing you with ongoing help and support.

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Contact Jones Whyte today

For legal support & help at every stage of your life.

Contact Jones Whyte today to arrange your no-obligation consultation and to start your no-win no-fee accident claim.

info@joneswhyte.co.uk

Our Fee Structure

Success Fee: If your claim is successful, our success fee is charged as a percentage of compensation awarded to you. This fee covers our legal services and includes the cost of After the Event (ATE) insurance to protect you against having to pay the other side’s costs if your claim is unsuccessful.

No Win, No Fee Explained: You will not pay any legal fees if your claim is unsuccessful. However, if we secure compensation for you, our success fee will be deducted from your compensation award before payment to you.

When You Might Be Liable for Costs:

  • If you choose to terminate your agreement with us but later succeed with your claim through other means, such as through another firm of solicitors, you may be liable for the cost of the work we have completed on your behalf.
  • In other exceptional circumstances as detailed in our instruction agreement and terms of business, such as if you have misled us or falsely represented part of your claim.

These terms will be fully outlined in your instruction agreement and Terms of Business with us, and are available for you to review before you make any binding commitment. You are under no obligation to these terms by making an initial enquiry.

Who can make a bus accident claim?

You can make a bus accident claim if someone owed you a duty of care, breached it, and you were injured as a result. That covers far more people than most realise. Passengers, other drivers, cyclists, pedestrians, and anyone boarding or getting off a bus can all have a valid claim. 

The test is simple. If another road user or the bus operator failed to take reasonable care, and that failure caused your injury, you are likely entitled to claim. You do not need to have been driving, and you do not need to have made a fuss at the scene. 

Quick examples of who can claim: 

  • A passenger thrown forward when the driver braked suddenly. 
  • Someone hit while waiting at a bus stop. 
  • A car driver whose vehicle was struck by a bus. 
  • A cyclist or pedestrian injured in a collision involving a bus or coach. 

If you are not sure whether your situation counts, the quickest way to find out is a free initial call. We will listen to what happened and tell you honestly whether you have a claim. 

Bus accident claims process explained

If you have been hurt in a bus or coach accident, claiming is more straightforward than most people expect. It starts with a free initial call and moves through clear stages, so you always know where things stand. 

Here is how the bus accident claims process usually runs: 

  • Free initial call. You tell us what happened, at no cost and with no obligation to go further. 
  • Your case goes to a solicitor. If the claim has good prospects, one of our personal injury solicitors takes it on. 
  • Gathering evidence. We collect what supports your claim, from medical records to CCTV footage. 
  • Medical assessment. An independent medical report sets out your injuries and your likely recovery. 
  • Negotiation. We put your claim to the at-fault party’s insurer and press for a fair settlement. 
  • Settlement. Most claims settle by agreement, and you receive your compensation. 

Alongside your claim, we can help arrange access to medical treatment and rehabilitation support, so your recovery does not have to wait for the claim to finish. 

Most bus accident claims settle without a court hearing, so you are unlikely to give evidence in a courtroom. If a fair figure cannot be agreed, we talk you through your options first. Nothing is decided without you.

Gathering Evidence

The first step in making a bus accident injury compensation claim in Scotland is to gather all relevant evidence. This is crucial for making a public transport accident claim. This includes:

  • Medical Records: Documenting your injuries and any treatments you have received.
  • Witness Statements: Collecting accounts from anyone who saw the accident.
  • Photographs: Taking pictures of the scene, your injuries, and any damage.
  • CCTV Footage: If available, this can provide crucial evidence of the incident.

Keeping all these documents organised and in one place will facilitate the claims process.

Informing Your Insurance Company

Notify your insurance company about the accident and any injuries or losses as soon as possible. This helps to protect your legal rights and ensures that your claim is processed quickly.

Seeking Legal Advice

Contact the Jones Whyte personal injury solicitors who specialise in bus accident claims in Scotland. Our experienced lawyers can provide valuable advice on how best to proceed with your case, ensuring you receive the compensation you deserve.

At Jones Whyte, our team of expert solicitors is here to guide you through every step of the claims process, providing the support and expertise you need during this challenging time. Contact us today to discuss your case and explore your options for claiming compensation.

Contact the Personal Injury team at Jones Whyte to arrange your no-obligation consultation and start your claim today.

The highly experienced personal injury lawyers at Jones Whyte are ready to assist you with your claim.

Contact Jones Whyte Solicitors

Hurt in a bus or coach accident and not sure where you stand? Book a free initial call. We take the details, tell you honestly whether you have a claim, and explain what happens next. There is no cost and no obligation to take it further. We work on a no win no fee basis. No surprises and no hidden costs. 

Common causes of bus and coach accidents

Bus and coach accidents happen for all sorts of reasons, and the cause matters, because it usually decides who is legally responsible. You do not need to work this out yourself, but recognising what went wrong often helps. 

Common causes of bus and coach accidents include: 

  • A driver who braked suddenly or pulled away too quickly. 
  • Premature door closure that traps or unbalances a passenger. 
  • Poor maintenance of the vehicle or its safety equipment. 
  • Reckless driving, or driving too fast for the conditions. 
  • Failure to give way at junctions or crossings. 
  • Faulty passenger safety items, such as broken grab handles or worn seating. 
  • Collisions with other vehicles on the road. 

Whatever the cause, it points to who should be held responsible, which is where the question of liability comes in.

Common injuries from a bus or coach accident

Injuries from a bus or coach accident range from the minor to the life-changing, and the same crash can affect two people very differently. 

Injuries we see in bus and coach cases include: 

  • Whiplash and other soft tissue injuries. 
  • Back and neck injuries. 
  • Head injuries. 
  • Fractures and broken bones. 
  • Psychological trauma, including travel anxiety and post-traumatic stress. 

Some injuries do not show up straight away. Whiplash, back pain, and the effects of a head injury can surface days after the accident, once the initial adrenaline fades. So if you felt “not that bad” at the scene but are struggling now, that is reason enough to get checked, and to get advice.

Special situations

Injured children and school bus claims 

If your child has been hurt on a bus or a school bus, a parent or guardian can bring a claim on their behalf while they are under 16. In Scotland, the child’s own three-year time limit does not begin until their 16th birthday, so there is usually time, but early advice still helps. 

Group and coach crash claims 

When a single incident injures many passengers, for example a coach crash, each injured person can still bring their own claim. You are not competing with the other passengers, and one person’s claim does not reduce anyone else’s. Everyone can claim for their own injuries and losses. 

Accidents on a bus or coach abroad 

Injured on a holiday coach or an excursion overseas? You may still be able to claim, though the process can differ depending on where the accident happened and who arranged the trip. It is worth getting in touch to check. You can also read more on our holiday accidents and illnesses abroad page.

Other Personal Injury Claims

As an experienced personal injury claims firm, Jones Whyte’s lawyers have dealt with thousands of claims.

We have handled many different types of claims, including:

If you have been injured and it wasn’t your fault, Jones Whyte will be able to help.

Contact Jones Whyte today.

Frequently asked questions

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Contact Jones Whyte Solicitors

Hurt in a bus or coach accident and not sure where you stand? Book a free initial call. We take the details, tell you honestly whether you have a claim, and explain what happens next. There is no cost and no obligation to take it further. We work on a no win no fee basis. No surprises and no hidden costs. 

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