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Daniel Rellosa

Client Care Assistant
Joined Jones Whyte: 2021


1. Capturing new PI, LOE claims, etc.
2. Chasing medical records, mandates , OCI, TPI, etc.


Daniel works remotely as a Client Care Assistant for the Litigation department at Jones Whyte. His primary responsibility is to follow up on mandates, obtain medical records from general practitioners or hospitals of the clients. Additionally, he is responsible in identifying new personal injury cases related to road traffic accidents and lost-of-earning claims. Daniel often covers shifts during his team members’ out-of-hours, enabling him to contact people who were unavailable during regular working hours.

“The most rewarding part of my role is when I am hearing the clients thank me for helping them regarding their claims and whenever my teammates value my work by recognizing it and giving thanks to me for helping them. It is a great feeling to be valued and appreciated by those you help.”

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