Lorry & Truck Accident Claims

Injured in an HGV accident that wasn’t your fault? You may be able to make a truck accident compensation claim. Continue reading to see how a lorry or HGV accident claim works and how we take it off your hands.

Can I make a lorry or truck accident claim?

Yes. If you were injured in a lorry, truck, or HGV accident that wasn’t your fault, you can usually claim compensation. A lorry accident claim is a personal injury claim against whoever caused the collision, covering both your injury and your financial losses.

It really comes down to one question: did someone else’s carelessness cause your injury? If another road user or company owed you a duty of care, fell short of it, and you were hurt as a result, you likely have a valid claim worth looking at.

Claiming as a lorry or HGV driver

Driving the lorry doesn’t put you on the wrong side of a claim. If another road user was at fault, you have the same right to compensation as anyone else. Sometimes the fault lies closer to home, an employer who put you in an unsafe vehicle, pushed you past safe hours, or didn’t provide proper breaks, rest, or equipment.

Worried it’ll affect your job? A legitimate claim after an accident that wasn’t your fault is your right, and shouldn’t count against you. If you’re concerned about making a claim against your employer, we can explain how the process works. The claim is handled by the company’s insurance provider, not the company itself.

When you’re claiming for someone you love

If someone close to you has been seriously hurt, they may be in no state to handle a claim while they recover. You can act on their behalf, for an adult who lacks the mental capacity to manage the process, or for a child, and we’ll guide you through it.

Partly your fault? You may still have a claim

A lot of people talk themselves out of a claim because they think they were partly to blame.

That’s often a mistake.

In Scotland, being partly at fault, known as contributory negligence, usually reduces your compensation rather than ending the claim. So it’s worth having it assessed before you write it off. We won’t promise you an outcome, but we’ll give you a straight answer on where you stand at no cost.

Been told you don’t have a claim? Don’t take that as final

Maybe an insurer knocked you back, or a friend told you not to bother. That doesn’t always mean the door is closed. It’s still worth getting a proper assessment from someone who does this for a living. A quick, no-obligation call is free so you have nothing to lose.

Not sure your accident qualifies? It helps to understand what went wrong, and who was responsible.

Meet Our Solicitors

At Jones Whyte, our experienced personal injury sorlicitors pride themselves on responding quickly, resolving your needs and providing you with ongoing help and support.

Find your Lawyer

Contact Jones Whyte today

For legal support & help at every stage of your life.

Contact Jones Whyte today to arrange your no-obligation call and to start your no-win no-fee accident claim.

info@joneswhyte.co.uk

Our Fee Structure

Success Fee: If your claim is successful, our success fee is charged as a percentage of compensation awarded to you. This fee covers our legal services and includes the cost of After the Event (ATE) insurance to protect you against having to pay the other side’s costs if your claim is unsuccessful.

No Win, No Fee Explained: You will not pay any legal fees if your claim is unsuccessful. However, if we secure compensation for you, our success fee will be deducted from your compensation award before payment to you.

When You Might Be Liable for Costs:

  • If you choose to terminate your agreement with us but later succeed with your claim through other means, such as through another firm of solicitors, you may be liable for the cost of the work we have completed on your behalf.
  • In other exceptional circumstances as detailed in our instruction agreement and terms of business, such as if you have misled us or falsely represented part of your claim.

These terms will be fully outlined in your instruction agreement and Terms of Business with us, and are available for you to review before you make any binding commitment. You are under no obligation to these terms by making an initial enquiry.

Lorry with a glass shards spread next to it's tires

Common causes of lorry and HGV accidents

Accidents involving lorries rarely “just happen”. Usually something went wrong that shouldn’t have — and working out what, and who was responsible, is where real experience earns its keep. The causes we see most often:

  • Driver fatigue — long hours and tight schedules make tired drivers a real risk. Breaches of rest and driving time rules (the ones a tachograph records) can point to the driver or the operator who scheduled them.

  • Poor vehicle maintenance — worn brakes, defective tyres, and steering faults don’t belong on a 40-tonne vehicle. Where a lorry wasn’t kept roadworthy, responsibility often sits with the operator.

  • Blind spots and turning errors — HGVs have large blind spots, especially on the nearside and when turning. A driver who moves without checking can leave a car, cyclist, or pedestrian nowhere to go.

  • Overloading and shifting cargo — a badly loaded or unsecured trailer can shift or spill. Fault here can rest with the driver, the operator, or the contractor who loaded it.

  • Jackknifing — when a trailer swings out of line with the cab — often traced back to speed, braking, road conditions, or maintenance.

  • Dangerous driving — speeding, tailgating, or phone use, all far more dangerous in an HGV and squarely the driver’s responsibility.

  • Weather and road conditions — they raise the stakes, but rarely excuse a professional driver from adjusting to them.

For each, the question is the same: who fell short of the care they owed you? Getting that right is what turns a stalled claim into a paid one.

Who is liable for a lorry accident?

Liability for a lorry accident often rests with more than one party, so determining liability is central to your claim. In a commercial vehicle accident, several parties can share the blame, depending on the vehicle involved and what went wrong. Liability may rest with:

  • the lorry driver — if their driving caused the collision

  • the haulage or trucking company — responsible for how the vehicle was run and scheduled

  • the driver’s employer — liable for the actions of their driver, or for unsafe working conditions

  • the vehicle manufacturer — if a defect in the vehicle or its parts played a part

  • a third-party loading contractor — if unsecured or badly loaded cargo caused the accident

In a commercial vehicle accident claim, identifying and pursuing the right party can make a significant difference to the outcome.

Common injuries in lorry and truck accidents

Injuries can range from soft-tissue and whiplash injuries through to spinal cord, head, and brain injuries, and at worst, fatal ones. The most severe can be life-changing, with lasting consequences.

But it’s not only the serious injuries that count.

An injury that didn’t need a hospital stay still counts. If you’ve suffered physical injuries in a lorry accident and someone else’s negligence caused them, they can form part of a claim. So don’t talk yourself out of it because your injuries feel “too small” to bother with.

How to make a lorry accident claim

Making a claim is far less work than you’d expect. Once you hand it to us, most of the work becomes ours, so you can focus on getting better. Here’s how it tends to go:

  • First contact — you tell us what happened. A conversation, no obligation, nothing to sign.

  • Assessment — we look at how the accident happened and whether you have a claim, and talk through your options in plain English.

  • Gathering evidence — witness statements, evidence from the accident scene, and independent medical experts to set out the injuries you’ve sustained and your recovery.

  • Intimating the claim — we formally notify the party responsible that you’re bringing a claim.

  • Negotiation — we press for a fair settlement, and don’t let a low opening offer stand in for what your claim is worth.

  • Settlement (or court, if needed) — most claims settle without court proceedings. If court is needed, we handle it for you — a last resort, not a first step.

The aim throughout is simple: take the burden off you and keep your compensation claim as stress-free as possible. Time and again, clients tell us they didn’t have to do anything — we dealt with everything, and they got on with recovering.

How Jones Whyte can help

With the cost worry out of the way, the real question left is who you trust to handle it.

The biggest thing we bring to a Scottish lorry claim is that we’re a Scottish firm: our personal injury solicitors work under Scottish law and Scottish court procedure (the Sheriff Court and, for higher-value claims, the Court of Session). We’re not a national firm applying English rules by default, and we don’t hand Scottish claims to an associated firm. Your claim stays here, with people who know these courts.

A few straightforward facts:

  • Established — founded in 2013, with over a decade of practice behind us.

  • Scottish presence — a team of over 240 people, with offices in Glasgow and Edinburgh we coverthe whole Scotland.

  • Trusted by clients — over 6,000 client reviews, averaging 4.8 out of 5.

Between them, our solicitors bring extensive personal injury legal experience to every commercial vehicle accident case we take on.

And because recovery matters as much as compensation, we can arrange access to rehabilitation and medical assistance while your claim progresses — so you’re not waiting on the outcome to start getting better.

Find out where you stand

One short, free call is all it takes. Tell us what happened and we’ll tell you whether you have a claim — then the decision is entirely yours. Nothing to sign, no pressure.

Frequently asked questions

Insights

Seeking legal advice and understanding your needs can feel overwhelming. Our insights offer clarity and guidance, showing how we can support you every step of the way.

View Insights
Pothole Damage and Pothole Accident Claims in Scotland
Pothole Damage and Pothole Accident Claims in Scotland

August 24, 2026

You heard the bang, felt the jolt, and now there is a buckled alloy, a cracked bike frame, or a...

Read More →
How Long After a Car Accident Can You Claim in Scotland?
How Long After a Car Accident Can You Claim in Scotland?

August 21, 2026

In Scotland you have three years from the date of your car accident to make a personal injury claim. That...

Read More →
How Much Compensation for a Car Accident? Claims Calculator
How Much Compensation for a Car Accident? Claims Calculator

August 18, 2026

How much compensation you receive for a car accident depends on how badly you were hurt and how long the...

Read More →
Contact Us