Mbasa Tshwane

Mbasa is a Consultant at Jones Whyte. Her role is a WhatsApp co-ordinator for all departments, Mbasa will play a key part in strengthening the relationship between our clients and internal teams, ensuring thoughtful, seamless and impactful interactions

In her role as WhatsApp Coordinator at Jones Whyte, she specialises in enhancing client communication through efficient and accessible digital channels. She focuses on managing and optimising WhatsApp as a professional platform for client engagement, ensuring timely responses, consistent messaging, and a positive client experience. Her work has helped improve the firm’s overall responsiveness, making communication more effective and client focused.